NEED SUPPORT? CALL (855) 422-8283

VirtualArmour

Essential Core Services

VirtualArmour’s Essential Core Services empower businesses and organizations to protect their data and devices. 

Work With Our Team & Remain Compliant While Being Mindful of Your Budget.

Partnering with VirtualArmour gives your organization access to best-in-class people, workflows, and reporting. Our ECS offerings are an easy and economical way to improve your security posture.

Managed SIEM

Managed SIEM is now attainable through Essential Core Services addressing the diverse needs of today’s businesses.

Threat Management

Triage, analysis, and investigation of alerts

Custom threat severity levels

Defined processes and escalation procedures

Record of all logs across your environment, both on-premise and in the cloud

Threat intelligence feeds

Remediation of security incidents

In-Scope Vendors

IBM QRadar

AlienVault

Investigations

Our team will triage, analyze, and investigate security alerts generated by the SIEM. Every security alert analyzed and investigated by our SOC engineers constitutes the use of one Investigation and becomes an Incident. All Incidents will have an associated ticket.

Hardware Health

Hardware health monitoring of the SIEM platform and related alerts do not count towards use of an Investigation

Managed SIEM

Entry Level

Premium Level

Investigations per Month

Up to 40*

40+

Events per Second

Up to 5,000*

5,000+

QRoc

QRadar

Splunk

Custom Use Case

Custom Log Source Support

* Depending on package selection.

Managed SIEM

Investigations per Month

Up to 40*

Events per Second

Up to 5,000*

QRoc

QRadar

Investigations per Month

40+

Events per Second

5,000+

QRoc

QRadar

Splunk

Custom Use Case

Custom Log Source Support

* Depending on package selection.

SOC as a Service (SOCaaS)

VirtualArmour SOC as a Service is a cost-effective solution, offering an external team of cybersecurity experts and analysts to bolster your existing security team or supplement light IT staff – to manage and monitor networks, devices, and assets.

SOCaaS

Entry Level

Logs per Month

Up to 1.5 TB*

Days of Log Storage

Up to 90*

Up to 40 Investigations per Month

Up to 40*

Managed Alienvault

Baseline inventory scanning and asset registration

Baseline vulnerability environment scanning and assessment

Baseline event correlation, tuning and alarm trimming

Basic threat dashboard and report creation

Continuous SIEM tuning

Weekly Vulnerability Scanning

Network IDS and Asset Monitoring

SIEM Alarm Monitoring and Analysis

Remediation Guidance

Quarterly Service/Relationship Review with Account Manager

Endpoint detection and response (endpoint telemetry)

SOCaaS

Logs per Month

Up to 1.5 TB*

Days of Log Storage

Up to 90*

Up to 40 Investigations per Month

Up to 40*

Managed Alienvault

Baseline vulnerability environment scanning and assessment

Baseline event correlation, tuning and alarm trimming

Basic threat dashboard and report creation

Continuous SIEM tuning

Weekly Vulnerability Scanning

Network IDS and Asset Monitoring

SIEM Alarm Monitoring and Analysis

Remediation Guidance

Quarterly Service/Relationship Review with Account Manager

Endpoint detection and response (endpoint telemetry)

Managed Infrastructure & Firewall

Having the right network infrastructure and toolsets is key to a healthy, secure, and reliable network. The team of networking and cybersecurity engineers at VirtualArmour provide 24/7/365 real-time protection and firewall monitoring.

Device Management

Continuous monitoring and troubleshooting  

Configuration changes and deployments 

Maintenance, patching and upgrading 

Ensuring availability and uptime 

Providing Tier 1-3 technical assistance (TAC) for our technology partners 

Reporting and visibility

In-Scope Devices

Routers 

Switches 

Firewalls 

Access Points and Wireless Controllers 

SSL VPN Appliances

Tickets

Any anomalies detected based on service level will issue a troubleshooting ticket to be triaged, analyzed and investigated to determine the root cause of the issue.

Any change, modification or removal of devices issues a change request ticket.

Types of Tickets Issued

Troubleshooting Ticket

Change Request Ticket

Managed Infrastructure & Firewall

Entry Level

Premium Level

Devices

Up to 75*

75+

Troubleshooting/Change Request Tickets

Up to 40*

40+

Managed Routers/Switches, Firewall, VPN

SD-WAN

* Depending on package selection.

Managed Infrastructure & Firewall

Devices

Up to 75*

Troubleshooting/Change Request Tickets

Up to 40*

Managed Routers/Switches, Firewall, VPN

Devices

75+

Troubleshooting/Change Request Tickets

40+

Managed Routers/Switches, Firewall, VPN

SD-WAN

* Depending on package selection.

Ready to take charge of your network & lock-down your security? So are we.

Call or email us to schedule a no-obligation consultation.

Specializing in Multiple Industries

energy industry icon

Energy

financial services

Financial

healthcare industry

Healthcare

retail icon

Retail

Service

Service Providers