Essential Core Services
VirtualArmour’s Essential Core Services empower businesses and organizations to protect their data and devices.
Work With Our Team & Remain Compliant While Being Mindful of Your Budget.
Partnering with VirtualArmour gives your organization access to best-in-class people, workflows, and reporting. Our ECS offerings are an easy and economical way to improve your security posture.
Managed SIEM
Managed SIEM is now attainable through Essential Core Services addressing the diverse needs of today’s businesses.
Threat Management
Triage, analysis, and investigation of alerts
Custom threat severity levels
Defined processes and escalation procedures
Record of all logs across your environment, both on-premise and in the cloud
Threat intelligence feeds
Remediation of security incidents
In-Scope Vendors
IBM QRadar
AlienVault
Investigations
Our team will triage, analyze, and investigate security alerts generated by the SIEM. Every security alert analyzed and investigated by our SOC engineers constitutes the use of one Investigation and becomes an Incident. All Incidents will have an associated ticket.
Hardware Health
Hardware health monitoring of the SIEM platform and related alerts do not count towards use of an Investigation
Managed SIEM
Entry Level
Premium Level
Investigations per Month
Up to 40*
40+
Events per Second
Up to 5,000*
5,000+
QRoc
QRadar
Splunk
Custom Use Case
Custom Log Source Support
* Depending on package selection.
Managed SIEM
Investigations per Month
Up to 40*
Events per Second
Up to 5,000*
QRoc
QRadar
Investigations per Month
40+
Events per Second
5,000+
QRoc
QRadar
Splunk
Custom Use Case
Custom Log Source Support
* Depending on package selection.
SOC as a Service (SOCaaS)
VirtualArmour SOC as a Service is a cost-effective solution, offering an external team of cybersecurity experts and analysts to bolster your existing security team or supplement light IT staff – to manage and monitor networks, devices, and assets.
SOCaaS
Entry Level
Logs per Month
Up to 1.5 TB*
Days of Log Storage
Up to 90*
Up to 40 Investigations per Month
Up to 40*
Managed Alienvault
Baseline inventory scanning and asset registration
Baseline vulnerability environment scanning and assessment
Baseline event correlation, tuning and alarm trimming
Basic threat dashboard and report creation
Continuous SIEM tuning
Weekly Vulnerability Scanning
Network IDS and Asset Monitoring
SIEM Alarm Monitoring and Analysis
Remediation Guidance
Quarterly Service/Relationship Review with Account Manager
Endpoint detection and response (endpoint telemetry)
SOCaaS
Logs per Month
Up to 1.5 TB*
Days of Log Storage
Up to 90*
Up to 40 Investigations per Month
Up to 40*
Managed Alienvault
Baseline vulnerability environment scanning and assessment
Baseline event correlation, tuning and alarm trimming
Basic threat dashboard and report creation
Continuous SIEM tuning
Weekly Vulnerability Scanning
Network IDS and Asset Monitoring
SIEM Alarm Monitoring and Analysis
Remediation Guidance
Quarterly Service/Relationship Review with Account Manager
Endpoint detection and response (endpoint telemetry)
Managed Infrastructure & Firewall
Having the right network infrastructure and toolsets is key to a healthy, secure, and reliable network. The team of networking and cybersecurity engineers at VirtualArmour provide 24/7/365 real-time protection and firewall monitoring.
Device Management
Continuous monitoring and troubleshooting
Configuration changes and deployments
Maintenance, patching and upgrading
Ensuring availability and uptime
Providing Tier 1-3 technical assistance (TAC) for our technology partners
Reporting and visibility
In-Scope Devices
Routers
Switches
Firewalls
Access Points and Wireless Controllers
SSL VPN Appliances
Tickets
Any anomalies detected based on service level will issue a troubleshooting ticket to be triaged, analyzed and investigated to determine the root cause of the issue.
Any change, modification or removal of devices issues a change request ticket.
Types of Tickets Issued
Troubleshooting Ticket
Change Request Ticket
Managed Infrastructure & Firewall
Entry Level
Premium Level
Devices
Up to 75*
75+
Troubleshooting/Change Request Tickets
Up to 40*
40+
Managed Routers/Switches, Firewall, VPN
SD-WAN
* Depending on package selection.
Managed Infrastructure & Firewall
Devices
Up to 75*
Troubleshooting/Change Request Tickets
Up to 40*
Managed Routers/Switches, Firewall, VPN
Devices
75+
Troubleshooting/Change Request Tickets
40+
Managed Routers/Switches, Firewall, VPN
SD-WAN
* Depending on package selection.
Ready to take charge of your network & lock-down your security? So are we.
Call or email us to schedule a no-obligation consultation.
Specializing in Multiple Industries
Energy
Financial
Healthcare
Retail
